Reports & Analytics

See your business clearly. Grow it confidently.

Stop guessing and start knowing. Palama turns every transaction, booking, and client interaction into clear, actionable insights — so you can make smarter decisions, faster, without needing a finance background.

Palama analytics dashboard showing revenue charts, booking trends, and client retention metrics

Every Report You Actually Need

Your business performance, at a glance.

From daily sales summaries to deep-dive client retention reports, Palama gives you the right data in the right format — when you need it.

Sales & revenue reports

See your total revenue, average ticket value, top-selling services, and payment method breakdown — updated in real time so you always know exactly where your business stands

Client retention reports

Track how many new clients become returning clients, which clients are at risk of lapsing, and what your average client lifetime value looks like — then act on the insights directly

Staff performance reports

Compare revenue, bookings, and client retention across team members — giving you the data to reward top performers, support those who need it, and make confident staffing decisions

Booking & capacity reports

Understand your peak hours, underutilised slots, and overall occupancy rate — so you can optimise your schedule, price your time correctly, and fill the gaps that are costing you money

Tax & financial summaries

Generate clean, accountant-ready financial summaries at any time — with tax breakdowns, expense tracking, and exportable records that make end-of-year reporting straightforward

Insights that help you grow with confidence

Real-time business dashboard showing daily revenue and booking metrics

Real-Time Dashboard

Your business performance, updated as it happens

Open Palama and immediately see today's revenue, bookings, and upcoming appointments — alongside trends for the week, month, or year. No exports, no waiting, no manual calculations. The numbers are always current, always accurate, and always in front of you.

Service & Product Insights

Know exactly what's selling — and what isn't

See which services generate the most revenue, which products move fastest, and where your time is most profitably spent. Use service-level data to adjust your pricing, promote high-margin offerings, and retire anything that isn't pulling its weight — decisions based on data, not guesswork.

Exportable Reports

Accountant-ready reports whenever you need them

Export any report as a CSV or PDF with a single click — whether it's for your accountant, a business review, or your own records. Every number ties back to actual transactions, so there's nothing to reconcile and nothing to question. Tidy books, all year round.

Real-Time Dashboard